Course Material Library
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Welcome to the course materials library
These courses are now available for free download, providing individuals, and organisations with high-quality learning materials. Designed for flexibility, the content supports self-paced learning while ensuring practical application in real-world retail settings
Digital Skills for Retail
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Digital Skills EN
Lecture Presentation
PDF
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Digital Skills HU
Lecture Presentation
PDF
E-Commerce Essentials
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E-commerce essentials EN
E-commerce essentials english
PDF
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E-commerce Alapok HU
E-commerce essentials hungarian
PDF
Digital Marketing Essentials
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1. Introduction To Digital Marketing EN
1. Introduction To Digital Marketing (EN)
PDF
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2. Website Essentials EN
2. Website Essentials (EN)
PDF
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3. The Basics Of Search Engines EN
3. The Basics Of Search Engines (EN)
PDF
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Introduction To Digital Marketing EN
PREZENTARE SKILLS4RETAIL Gradinaru – English 2025
PDF
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1. Introducere În Marketingul Digital RO
1. INTRODUCERE ÎN MARKETINGUL DIGITAL (RO)
PDF
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2. Noțiuni Esentiale Despre Website RO
2. NOȚIUNI ESENTIALE DESPRE WEBSITE (RO)
PDF
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3. Bazele Motoarelor De Cautare RO
3. BAZELE MOTOARELOR DE CAUTARE (RO)
PDF
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Prezentare Skills4retail Gradinaru RO
PREZENTARE SKILLS4RETAIL Gradinaru – Romanian 2025
PDF
Green Skills for Retail
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M1 - Introduction to sustainable retail EN
M1 – Introduction to sustainable retail
PDF
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M2 - Sustainable procurement practices EN
M2 – Sustainable procurement practices
PDF
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M3 - Energy efficiency and responsible use of resources EN
M3 – Energy efficiency and responsible use of resources
PDF
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M4 - Communication and consumer education EN
M4 – Communication and consumer education
PDF
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M5 - Social responsibility and equity EN
M6 – Implementation of green practices in retail
PDF
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M6 - Implementation of green practices in retail EN
M6 – Implementation of green practices in retail
PDF
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M7 - Examples of good practices and case studies EN
M7 – Examples of good practices and case studies
PDF
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Modul 1 - Introducere în retailul durabil RO
Modul 1 – Introducere în retailul durabil
PDF
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Modul 2 -Practici de achiziționare durabilă RO
Modul 2-Practici de achiziționare durabilă
PDF
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Modul 3 - Eficiența energetică și utilizarea responsabilă a resurselor RO
Modul III
PDF
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Modul 4 - Comunicarea și educarea consumatorului RO
Modul IV – Comunicarea și educarea consumatorului
PDF
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Modul 5 - Responsabilitate socială și echitate RO
Modul V – Responsabilitate socială și echitate
PDF
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Modul 6 - Implementarea practicilor verzi în retail RO
Modul VI
PDF
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Modul 7 - Green Skills4Retail - RO_studii de caz RO
Modul VII – Green Skills4Retail – RO_studii de caz
PDF
Human Skills for Retail
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Retail Customer Experience - Customer Experience EN
Customer Experience Slides Retail Ireland
PDF
CX in Retail – 5 Articles on sustainability
DOC
Retail CX – Information on slides RIS
DOC
Video
MP4
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Retail Selling EN
Selling in Retail Project PP Slides (1)
PDF
Selling in Retail 2025 f
DOC
Selling in Retail RIS 2025 – A Case study in ethical selling
DOC
Video
MP4
Resilient Retailing
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Complaints EN
Skills4Retail_complaints_PPT_ENG
PDF
Complains Management
DOC
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Beschwerdemanagement DE
Skills4Retail_complaints_PPT_D
PDF
Skript Beschwerdemanagement
DOC
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